Voda legal replies:

It is Vodafone's view that it has taken sufficient steps to respond to your complaint, including responding to all your requests for information and refunding amounts charged to you as a result of the service. If Vodafone has any claim against Mobile Messenger arising out of your complaint, it would be a matter for Vodafone to pursue.

If you have further queries or comments, please contact me.

Yours sincerely

Sarah Druce
Corporate Counsel
Sales and Service Legal Team
Vodafone Australia
Fax: +61 2 9415 7041
www.vodafone.com.au
sarah.druce@vodafone.com

Letter to Voda legal




Dear Ms Druce

Thank you for rehashing the past

What I want to know is what Vodafone intends to do about the company that raised fraudulent charges against me.

I will take the matter further in the absence of a satisfactory reply