Ombudsman letter
TO:
The TIO
I wish to complain about inaction on the part of Vodaphone to reverse scammer's charges to my mobile phone A/c no. 0413836248. The charges are something to do with a "Premium Text Message" service that I know nothing about and which I have not authorized.
I rang Voda yesterday and they said they would get someone to call me back. They gave me ref: 59789.
They did NOT call me back so I rang them today and got some Kiwi female who seemed to know nothing about anything. I asked for her supervisor but she refused to connect me to anyone. She said that Vodaphone could do nothing. Her name was allegedly Margaret and her ref was 885183.
Please get Voda to reverse all charges levied by this unauthorized service. Please also ask them to bar the scammers concerned from their network.
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About Me
- john ray
- I am a 5'10" tall, jocular former university teacher aged 66 at the time of writing in late 2009 who still has a fair bit of hair. I am Australian born of working class origins and British ancestry. My doctorate is in psychology but I taught mainly sociology (Research Methods) in my 14 years as a university teacher. In High Schools I taught economics. I have taught in both traditional and "progressive" (low discipline) High Schools. My main interests are blogging, classical music, history, the stockmarket, current affairs and languages. I have been married four times to four fine women with whom I am still on amicable terms. I have one son born in 1987. I am totally non-sporting and have never owned a firearm. My brother has enough guns for the whole family. I did however enjoy my weapons training in the Army. Fuller biographical notes here
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